

SHRM Certification has approved this webcast for 1 PDC toward SHRM-CP and SHRM-SCP recertification.
HR Certification Institute® (HRCI®) has approved this webcast for 1 PDC toward aPHR™, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification.
Objectivity is an active investigator obligation.
Two aspects of workplace investigations are the most challenging: staying neutral under pressure and making sound credibility calls. Attendees will leave with practical frameworks for both.
A 50-minute webinar on workplace investigations: maintaining objectivity, individual credibility assessment, and comparative credibility determinations.
Deborah J. Wright, JD, PHR, SHRM-CP will cover objectivity as an active investigator obligation, cognitive bias interruption, individual credibility assessment during interviews, comparative credibility determinations at the report stage, and defensible findings.
Drawing on deep expertise in employment law and workplace investigations — with complex investigations conducted for national and international clients across a broad range of industries, a PhD in Psychology, and PHR and SHRM-CP certifications maintained for over a decade — Deborah Wright brings a uniquely integrated legal and psychological perspective to workplace conflict and compliance.
In this webinar, you’ll learn:
- A structured, legally grounded approach to workplace investigations
- Strategies for maintaining objectivity throughout the investigative process
- How to assess individual credibility during witness interviews, including plausibility, consistency, demeanor, specificity, motive, and responsiveness
- How to make comparative credibility determinations at the report-drafting stage
- How to produce investigation reports that are thorough, neutral, and legally defensible
Who should attend:
- HR Leaders
- Team Leaders and Managers
- People & Culture Teams
- Employee Relations Professionals
- Workplace Investigators
- Anyone responsible for conducting or overseeing workplace investigations
Why this conversation matters:
Attendees will gain confidence in both the interview room and at the report-drafting stage, and will understand how to document their analysis in a way that withstands EEOC and litigation scrutiny.
Bonus resource: Deborah’s book for HR professionals, Navigating Workplace Investigations: An Introductory Guide for HR Professionals, is available on Amazon
What our guests think
AC
Incredibly helpful!
Amanda C.
KG
The best webinar I have attended.
Kendra G.
RJ
Excellent presentation. Very insightful.
Ron J.



