Everyone brings HR their problems. HRinsidr brings you answers.

Recruiting has its own ghost stories, and when we asked about the most ghostly thing a candidate did to you this year, the most common answer was a confession. Of you who voted, 32% said you ghosted the candidate first. Another 27% had a candidate accept an offer and never show up on day one, 27% had one disappear after the final round, and 14% interviewed someone who turned out not to be a real person.

Wes Wu has spent more than twenty years helping large organizations figure out what their HR technology should actually be doing for them. At Accenture, he works with global enterprises that want to move past one-off automations and run AI agents across whole HR workflows. Here are the things he can't do his job without.

"Dear HRinsidr" is a new column where HR experts answer questions from HR professionals, because nobody gets your job like someone who’s done it.