HR Technology

Why do HR platforms selections go wrong? What you need is not another vendor conversation. You need to get honest with yourself about what you actually have, what was actually broken, and what you actually needed from a solution. Answer these questions to find out how to get clear.

Why do HR platforms selections go wrong? What you need is not another vendor conversation. You need to get honest with yourself about what you actually have, what was actually broken, and what you actually needed from a solution. Answer these questions to find out how to get clear.

Most HR leaders are not walking into these decisions unprepared. They are walking in prepared for the wrong thing. HR strategy and technology buying are not the same discipline. One is about people and policy.

When an HR tech rollout fails, the software usually gets the blame. But in most organizations, the real issue is not the platform. It is alignment. Leadership, HR, managers, and operations are often not aligned on what the system is supposed to solve or how it will be used. Until that changes, even the best technology will underperform.

When an HR tech rollout fails, the software usually gets the blame. But in most organizations, the real issue is not the platform. It is alignment. Leadership, HR, managers, and operations are often not aligned on what the system is supposed to solve or how it will be used. Until that changes, even the best technology will underperform.

"Dear Ellie" is an advice column from a seasoned HR consultant. Read her advice for an HR pro struggling with managers who lack the time to fill out 30,60, 90 day feedback forms.

When an HR tech rollout fails, the software usually gets the blame. But in most organizations, the real issue is not the platform. It is alignment. Leadership, HR, managers, and operations are often not aligned on what the system is supposed to solve or how it will be used. Until that changes, even the best technology will underperform.

HR touches every aspect of a company’s people strategy, and AI is, at its core, about people. But nearly half admitted HR leadership has little or no involvement. HR must first understand one of the most important distinctions in AI: the difference between public and private systems.

It is now common for recruiters and hiring managers to use AI to screen resumes, evaluate applications, conduct social media background checks, evaluate assessments, and—in a growing number of companies—conduct candidate interviews.