Crucial conversations is a dialogue style that teaches you to calm your emotions and stick to the heart of the matter during high stake, highly opinionated conversations. For civility, this tool is a game-changer. Help your teams learn to express controversial topics with respect for one another.
Learn how to help new managers in Micheal D. Watkins' Virtuous Cycle for new managers in his International Bestseller,ย The First 90 Days.ย The Virtuous Cycleย andย The Vicious Cycleย are two cycles that forecast the success or failure of hiring a new manager.